Shipping policy

Last Updated date : July 23, 2026

At Kidoriko, we're committed to providing a smooth and reliable shopping experience from checkout to delivery. This Shipping Policy outlines our processing times, estimated delivery windows, shipping options, and other important information regarding your order.

Shipping Destinations

We currently ship to:

Canada

We're continually expanding our shipping destinations. If your country isn't listed, please contact us before placing your order.

All orders are billed in Canadian Dollars (CAD) and ship free anywhere in Canada.

Estimated Delivery Times

Order Cut-Off Time

Orders placed before 05:00pm EST will begin processing the same business day. Orders submitted after the cut-off time will be processed on the following business day.

All orders are processed within 1–2 business days (Monday–Friday).

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has been processed, you'll receive a shipping confirmation email with your tracking information.

Shipping Transit Time

Once shipped, delivery generally takes 6–8 business days, depending on your location.

Estimated Delivery Time

The estimated total delivery time is 7–10 business days.

Delivery times are estimates and may vary due to customs clearance, weather conditions, holidays, or carrier delays.

Shipping Costs

We proudly offer FREE shipping on all orders.

There are no hidden shipping fees added at checkout.

Order Tracking

Once your order has shipped, you'll receive a confirmation email containing your tracking number.

Please allow 24–48 hours for tracking information to update after shipment.

Shipping Carriers

We work with trusted shipping partners to ensure your order arrives safely.

Depending on your destination, your order may be delivered by carriers such as:

Canada Post
UPS
FedEx
Local Postal Services

Delayed Deliveries

While we strive to meet our estimated delivery times, occasional delays may occur due to:

Customs inspections
Severe weather
High shipping volumes
Carrier disruptions
Public holidays

If your package has not arrived within the expected timeframe, please contact our customer support team and we'll be happy to assist.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Kidoriko is not responsible for orders delayed or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

Our support team will work with the shipping carrier to investigate the issue and help find the best possible solution.

Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping practices, business operations, or legal requirements.

Any revisions will be posted on this page along with an updated July 2026. By continuing to use our website after changes have been published, you acknowledge and accept the updated Shipping Policy.